Benagon · Conversational AI

LifeWeb

Every customer, looked after. A shared inbox for website chat, email and bookings, with conversational AI that trains on a business's own approved content to answer routine questions — then hands off to a person, with full context, when it can't help. Samson built this at Benagon before moving on to found Acsaven.

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This is an offline summary, not a live mirror — LifeWeb is a Benagon product, built and hosted by the company.

lifeweb.in Screenshot

LifeWeb website chat widget — AI assistant answering a customer, handing off to a team member

What it does

One shared inbox

Website chat, email and bookings land in a single workspace instead of fragmented channels.
Answers it can cite

The assistant draws answers from business-approved content — menus, policies, guides — and shows the source behind each reply.
Seamless handoff

When a query needs human judgement, it hands off to a team member with the full conversation history attached.

LifeWeb

What it does

One shared inbox

Answers it can cite

Seamless handoff